Privacy, in plain English.

Who we are

LuisScales ("we," "us") runs paid advertising services for e-commerce brands through this website, luisscales.agency. If you have any question about this policy or your data, email luis@luisscales.agency.

What we collect

Information you give us. When you submit a form or book a call, we collect what you enter: your name, email address, phone number, Instagram handle, and details about your brand such as its type, monthly revenue range, and goals.

Information collected automatically. Like most websites, we use cookies and similar technologies to collect usage data: pages visited, approximate location, device and browser type, and how you interact with the site.

Services we use

We rely on a small set of third-party tools to run this site. Each processes data under its own privacy policy:

• FormspreeHandles form submissions and delivers them to our inbox.
• Cal.comPowers call scheduling with the name and contact details you provide when booking.
• Google AnalyticsMeasures site traffic and usage in aggregate.
• Microsoft ClarityRecords anonymized session interactions (clicks, scrolls) so we can improve the site.
• Meta (Facebook) PixelMeasures the performance of our ads and may be used to show you relevant ads on Meta platforms.

How we use your information

We use the information above to respond to your inquiry, prepare for and schedule calls, send confirmations and reminders by email or text, improve this website, and measure our own marketing. That's it.

What we don't do

We do not sell your personal information. We do not share it with anyone except the service providers listed above, and only so they can perform the functions described here.

Cookies

The analytics and advertising tools above set cookies. You can block or delete cookies in your browser settings at any time; the site will still work. You can also opt out of Google Analytics with Google's browser add-on and manage your ad preferences in your Meta account settings.

How long we keep it

We keep form and booking information only as long as needed to communicate with you and run our business. If you ask us to delete it, we will.

Your rights

You can ask us at any time to see, correct, or delete the personal information we hold about you. Email luis@luisscales.agency and we'll handle it promptly. If you live in California, the EU, the UK, or another region with specific privacy laws, we honor the access and deletion rights those laws give you.

Children

This site is intended for business owners and is not directed at children under 13. We do not knowingly collect personal information from children.

Changes

If we change this policy, we'll update this page and the effective date above.